FAQ
What is a line sheet?
Prior to each collection, we release a line sheet containing information on the items in the collection. The line sheet is designed to help you plan your buys. We aim to describe the item as accurately as possible. Items are vintage or pre-owned (unless indicated). Minor flaws are part of the charm and character of vintage!
How to purchase?
- Available items can be purchased through the website. We accept most major forms of credit cards.
Shipping and Return?
- Shipping is complementary within the US. Items are shipped within 24-72 hours, excluding weekends and holidays.
- As a small business, we are unable to accept returns, refunds, or exchanges at this time. Please be aware that all sales are final due to the unique nature of vintage items. SWS VINTAGE is not responsible for packages that have been shipped, lost in transit by carrier, marked delivered by carrier, or signed for by client.
- International shipping is not available at this time.
Can I cancel my order?
- Once orders are placed and confirmed via website, email, or social, they cannot be cancelled.